Welcome to the Kint Shop Online Official Support Hub. We manage secure billing and fulfillment for a curated network of partner lifestyle brands.
Have questions about a transaction on your statement? We are here to help!
Text us or leave a detailed voicemail for our team.
⚡ Faster Response: We reply to texts quickly!
Include these in your message:
Once your order ships, you'll receive an email with your tracking number. You can track your shipment 24/7 using our global tracking portal to see exactly when it will arrive.
Track My Order Now"kintshoponline.com" is the official billing name for our store. This charge is for a recent online purchase. We are the central support hub to help you.
No worries at all! If you have any questions or see any issues with your payment, please contact us immediately at support@kintshoponline.com. We'll check on it for you and make things right.
Please check your email as we will send an email with your tracking information. Be sure to check your spam or junk folder as well. If you still cannot find it, please contact us at support@kintshoponline.com with your order number and the email address used for the order.
Once your order ships, you'll receive an email with your tracking number. You can track your shipment at: https://parcelsapp.com/en/
All orders are shipped from our warehouse within 5 business days of the order being placed. Shipment will arrive between 10-20 business days after the shipment date, depending on the availability of the carrier provider and location. We apologize for any delays that may occur if the shipment requires Customs clearance or inspection.
It may take up to 24 hours for the tracking system to reflect new updates after your order has shipped. You can check the status at: https://parcelsapp.com/en/
If your order includes multiple items, they may be shipped in separate packages from different warehouses to ensure speed. Each package will have its own tracking number, sent to your email once dispatched.
You’ll get your order number from our order confirmation email. The format looks like 092SHOP-123. Please check your spam or junk folder if you don’t see it.
If your order has not shipped, please contact us immediately at support@kintshoponline.com. We can cancel it, but please note: a small handling fee may apply. If your order has already shipped, cancellation is not possible.
If your order has not yet shipped, please contact us immediately with your order number and the requested changes. We'll try our best to help you before your order is dispatched.
Yes, it is possible.
We are so sorry to hear this! Please contact us immediately at support@kintshoponline.com with your Order Number and a clear photo or video showing the damage. We will work with you to send a replacement or find the best solution right away.
Please check your spam or junk folder first. If it's not there, contact us with the email address used at checkout and a screenshot of your payment confirmation (if available).